• Himitsu Restaurant
  • World Cafe
  • Holistic Spa Cabin
  • Hacienda Suite
  • Swimout suites at night
  • Swimout suites during day
  • Preferred Club Deluxe Swim-Out Garden View
  • Main pool
  • Preferred Club Honeymoon Suite
  • Premium Junior Garden View Suite
  • Deluxe Garden View
  • Deluxe Double Ocean View
  • Junior Suite Ocean View
  • Junior Suite Garden View
  • Junior Suite bathroom
  • Preferred Club Presidential Suite living area
  • The Lounge Bar
  • Jungle spa cabin
  • Oceanfront cabin
  • Rainforest spa cabin
  • Pool at sunset
  • Coco Cafe smoothie bar
  • Portofino wine cellar

The Riviera Maya, admired for its history and its wondrous sugar-white sands, kaleidoscope of green palm trees, and deep blue sea provide a mesmerizing backdrop for Dreams Tulum Resort & Spa. For its blend of classic Mexican Colonial architecture, ultra-luxurious accommodations and facilities and first-class service, it’s been given the illustrious Preferred Hotels & Resorts Worldwide distinction.


Unlimited-Luxury® provides guests with an array of amenities, services, and activities. These include:

  • Full breakfast, lunch, dinner and snacks each day
  • Unlimited natural fruit juices and soft drinks
  • Unlimited international and domestic premium brand alcoholic beverages
  • Spacious non-smoking rooms and suites, graciously appointed and luxuriously equipped
  • Mini bar refreshed daily with soft drinks, bottled water and beer
  • 24 hour room service
  • Pool and beach wait service
  • Endless daytime activities
  • Live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No reservations at specialty restaurants
  • No wristbands required
  • Explorer’s Club for kids with supervised activities (at Dreams and Now Resorts & Spas)
  • All taxes and gratuities
Resort Map

The location is stunning, on a bluff overlooking the Caribbean. It dates back to approximately 564 A.D. with its most important period being from 1200 - 1521 A.D. It is the site of Mayan pyramids, ceremonial and government structures of the walled city's main center. The “not to be missed” attractions nearest to the resort are the ancient ruins of Tulum consisting of pyramids and ceremonial structures, all less than 5 minutes away. Located in the Riviera Maya, south of Cancun International Airport 77 miles from airport or 70 minutes from airport.

Activities & Entertainment

Everyone has their own idea of the perfect day. So we've filled Dreams Tulum with so many wonderful ways to make it yours. When the sun goes down, things really heat up at Dreams Tulum. The talents of the region's top entertainers amplify our magical atmosphere. It's dazzling! Be sure to discover the fun of watching a great movie on the beach under the stars.

  • Two pools including a children’s section and swim-up bar (heated all year long)
  • Mayan-themed Explorer’s Club for kids (ages 3-12)
  • Fitness center
  • Traditional Spanish wedding chapel
  • 7 elevators (located in the lobby, Premium and Preferred Club section— section 14 and 15)
  • Wedding Showroom located near Spa
  • Boutique*
  • Explorer’s Logo Shop*
  • Dreams Spa by Pevonia full-service spa*
  • Beauty center*
  • Travel agency (ATV Tours available)*
  • Medical facility*
  • Dive shop*
  • Car rental*
  • Internet center*
Babysitting service*

$ 10 USD the first child; $5 USD for every other child; cost is per hour and arrangements must be made with concierge desk

Laundry service*

Available Monday thru Saturday; cleaned laundry will be returned within 24 hours.

  • Complimentary greens fees at nearby golf course (See page 9 for details)
  • Theme dinners
  • Weekly beach party
  • Tennis
  • Ping-pong
  • Introduction to diving in pool
  • Table games
  • Bocce-ball
  • Sailing
  • Shuffle board
  • Water aerobics
  • Dance lessons
  • Volleyball
  • Euro-bungee
  • Non-motorized water sports
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Hobie cats
  • Ocean trampoline
  • Floating iceberg climbing wall
  • Deep sea fishing*
  • Golf nearby*
  • Scuba diving*
Internet Costs

WiFi is available at no additional cost in all areas of the resort.

Tulum's Beach

TripAdvisor awarded Tulum with 2011 Traveler’s Choice Awards as the #5 "Best Beach in the World" and #4 "Best Beach in the Caribbean & Mexico", due to its rare mix of beach, archeology and village.

Explorer’s Club for Kids

This Mayan-themed Explorer’s Club for kids offers fully supervised children’s program with arts and crafts, games, weekly camp out adventure, big screen and movies on the beach. Daily activities open from 9:00 am to 10:00 pm for kids from 3 to 12 years old. All Explorer’s Club personnel and babysitters are certified by the Red Cross. A doctor leads the certification. Babysitting is separate from the Explorer’s Club with a cost of $10 USD per hour plus a $10 additional charge for a taxicab if the babysitter needs to come to the hotel or stay after 8 pm.

* Additional costs may apply.

Facilities & Services


  • 2 pools
  • Explorer’s Club
  • Fitness Center
  • Traditional Spanish Wedding chapel
  • Elevators and handicapped accessible rooms
  • Wedding Showroom*
  • Boutique*
  • Explorer’s Logo Shop*
  • Dreams Spa by Pevonia®*
  • Beauty center*
  • Travel agency*
  • Medical facility*
  • Dive shop*
  • Car rental*
  • Babysitting service**
  • Laundry and dry-cleaning service***
  • Convention center
  • Shopping and newsstand
  • 24-hour room service
  • Photo gallery and shop
  • Concierge service
  • Tours and Excursions*
  • Theatre
  • Meeting facilities
  • Wedding and honeymoon packages
  • Currency exchange
  • Unlimited Connectivity
  • Meeting/Wedding/Event coordinators on-site*

** Babysitting services are $15/hr for first kid and $10/hr for each additional kid; arrangements must be made with concierge desk.

*** Laundry and dry-cleaning service available Monday-Saturday – 24 hour return time.


Hours: 9 a.m. – 7 p.m.

  • Computers with high-speed internet access
  • Printer & copier
  • Phone
  • Computer accessories


The complimentary, interactive Dreams Resorts and Spas app offers Unlimited Connectivity. This allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app-to-app call feature, guests can make local and international calls using the resort’s Wi-Fi connection, without incurring any cell phone roaming charges. Guests can also personalize their stay by creating a user profile using email, Facebook or Twitter accounts to contact resort staff directly, book spa appointments, reserve excursions and access information about dining, resort activities, local attractions and much more. In addition, this easy-to-use, cost-saving app registers as a room extension so guests can send and receive calls throughout the resort as if they were in their room.


Hours: 8 a.m. – 7:30 p.m.

For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® stretches over 12,916 sq. ft./1,200 m2 and offers a sublime atmosphere of pure indulgence combining a hydrotherapy and indigenous Mayan treatments creating a refreshing, invigorating and peaceful experience. Private Vichy and Swiss showers, Jacuzzi baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon. All staff receive a special Pevonia® training and special certification. There are over 89 massage treatments and signature treatments available at the spa.

  • Hydrotherapy room
  • Beauty salon
  • 12 interior cabins – including a couples treatment room
  • Jacuzzi
  • Cold-plunge
  • Regular and Swiss showers
  • Exterior palapas
  • 3 beach cabins and 2 jungle cabins
  • Pevonia® brand names


Hours: Open 7 a.m. – 8 p.m.

  • Treadmills
  • Elliptical machines
  • Step machines

*Additional costs apply.

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