• Aerial View
  • Main Pool
  • Beach
  • Lobby
  • Main Pool and Wedding Gazebo
  • Preferred Club Pool
  • Lobby
  • Deluxe Junior Suite Tropical View
  • Deluxe Junior Suite Tropical View
  • Deluxe Junior Suite Bathroom
  • Deluxe Junior Suite Ocean Front
  • Deluxe Junior Suite Ocean Front
  • Preferred Club Lounge
  • Preferred Club Junior Suite Tropical View
  • Preferred Club Junior Suite Tropical View
  • Preferred Club Junior Suite Ocean Front
  • Preferred Club Junior Suite Ocean Front
  • Preferred Club Ocean Front Balcony
  • Preferred Club Governor Suite
  • Bluewater Grill
  • Cibu Restaurant
  • Lemongrass Restaurant
  • Market Cafe
  • Paramour Restaurant
  • Paramour Restaurant Terrace
  • Wine Cellar
  • Barefoot Grill
  • Coco Cafe
  • Eclipse Night Club
  • Temazcal at the Spa
  • Spa Hydrotherapy Circuit
  • Couples Spa Cabin
  • Spa Relaxation Area
  • Spa Relaxation Area
  • Beachfront Spa Cabin
  • Explorer's Club for Kids

Now Sapphire Riviera Cancun, inspired by the many gem’s shades of blue from the deep navy hues of the even sky to the brilliant turquoise waters, offers Unlimited-Luxury® amidst impressive Mayan architecture, lush gardens and ocean views. Its oceanfront setting, alongside a collection of pools featuring luxurious Bali beds and oceanfront palapas, treat guests to the ultimate in relaxation and tranquility.

Resort Features
  • Spacious resort of Mayan-inspired architecture surrounded by tropical lush landscaping and the world’s 2nd largest coral reef with a spectacular white sand beach.
  • All newly renovated spacious Junior Suites
  • Suitable for families with a vast array or activities for children and youngster, couples and groups
  • Spectacular Preferred Club Jr Suites featuring Ocean Front views
  • A collection of pools featuring luxurious Bali beds
  • Only 15 minutes south from Cancun International Airport
  • Complimentary greens fees at Playa Paraíso Golf Club, a 6,800 yard, par 72 dream course
Unlimited-Luxury®

Unlimited-Luxury® provides guests with an array of amenities, services, and activities. These include:

  • Full breakfast, lunch, dinner and snacks each day
  • Unlimited natural fruit juices and soft drinks
  • Unlimited international and domestic premium brand alcoholic beverages
  • Spacious non-smoking rooms and suites, graciously appointed and luxuriously equipped
  • Mini bar refreshed daily with soft drinks, bottled water and beer
  • 24 hour room service
  • Pool and beach wait service
  • Endless daytime activities
  • Live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No reservations at specialty restaurants
  • No wristbands required
  • Explorer’s Club for kids with supervised activities (at Dreams and Now Resorts & Spas)
  • All taxes and gratuities

*Available for an additional fee

Points of Interest

Now Sapphire Riviera Cancun provides the excitement of Cancun and Playa del Carmen while allowing guests to explore the ancient Mayan ruins, Pyramids of Tulum and ecological and archeological adventures all within close proximity to the resort. Our travel desk can help you arrange a tour, rent a car or help with any needs you may have when planning your perfect getaway.

AKUMAL

Located south of Cancun, Akumal is a small beach-front community known for swimming, snorkeling and abundance of sea turtles that lay eggs on the beach at night during nesting season.

TULUM (MAYAN RUINS)

These Mayan ruins are located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.

XCARET (ECOLOGICAL/ARCHEOLOGICAL THEME PARK)

Learn about the Mayan culture and enjoy several family activities at this ecological/archaeological theme park.

XEL-HA (FRESHWATER LAGOONS)

Visit Xel-Ha to enjoy this aquatic adventure through lagoons and caves while taking in the ancient Mayan culture including intact artifacts of the past.

Resort Map

Welcome to Now Sapphire Riviera Cancun, a sumptuous resort of Mayan-inspired architecture, with amenities that will leave you speechless. Now Sapphire is close to some incredible archeological sites, the world’s 2nd largest coral reef and located near the quaint fishing town of Puerto Morelos, Mexico, just 15 min from the Cancun International Airport.

Accomodations

Relax and rest in one of 496 cozy Junior or Preferred Club Suites, handsomely appointed with all the niceties, lifestyle touches, and dream views that make your slice of paradise so enchanting. When you desire even more, there’s the Preferred Club, which offers personal service and phenomenal amenities, led by our Preferred Club Junior Suites, which offer spectacular ocean views and upgraded amenities.

All finely-appointed suites offer the following:
  • One king size bed or two double beds
  • Bathroom with tub & shower
  • Private and furnished balcony or terrace
  • Marble floors
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial phone
  • 32” Cable TV
  • Mini-bar refreshed daily with soft drinks, beer and bottled water.
  • Electronic safe box
  • Electronic keyhole
  • Alarm clock with iPod docking stations
  • Air-conditioning with individual control
  • Ceiling fan
  • Sofa
  • 24-hour room service
  • Coffee and tea maker
  • Iron & Ironing board
  • Luxury amenities in Preferred section
  • Internet access*
Deluxe Junior Suite Tropical View - 520 square feet

In addition to the above amenities, the Deluxe Junior Suite Tropical View also features amazing views of the lush tropical gardens that surround the resort from a private balcony or terrace. This suite is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean. A separate seating area is equipped with a roll away bed for added comfort. These rooms are conditioned with one king or two double beds (on request on arrival at the hotel), and feature deluxe amenities.

Deluxe Junior Suite Ocean Front (520 square feet)

In addition to the above amenities, the Deluxe Junior Suite Ocean Front also features amazing views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean. A separate seating area is equipped with a roll away bed for added comfort. These rooms are conditioned with one king or two double beds (on request on arrival at the hotel), and feature deluxe amenities.

Preferred Club Junior Suite Tropical View (520 square feet)

In addition to the above amenities, the oversized Preferred Club Junior Suite Tropical View overlooks the lush tropical gardens that surround the resort and is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and relish in the exclusivity of Preferred Club. Junior Suites feature a seating area conditioned with a sofa for added comfort. These rooms are equipped with one king or two double beds (on request on arrival at the hotel) and feature upgraded amenities.

Preferred Club Junior Suite Ocean Front (520 square feet)

In addition to the above amenities, the Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details. This oversized Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details.

Preferred Club Governor Suite – 990 square feet

In addition to the above amenities, the Preferred Club Governor Suite features ocean front views, a large room with a king bed, private terrace, air conditioning, relaxing room, bathroom with separated shower, bidet, hair dryer, VIP bathroom amenities, closet, mini-bar, laptop size safe, three phones, daily restocked mini bar with water, sodas, and beers, alarm clock, coffee maker, iron and ironing board, patio lounge in a double terrace with outdoor Jacuzzi, living room with TV, dining room and VIP front desk.

Restaurants & Bars

Restaurants

Now Sapphire Riviera Cancun pays extra special attention to retaining chefs and mixologists who will deliver some of the most luscious food and drink in the Caribbean. Six reservation-free restaurants and five happening bars and lounges offered for your pleasure. If you’re looking to turn the romance up a notch or three, speak to the concierge about the secluded seaside, candlelit dinner for two.

Market Café | 7:00 a.m. – 11:00 p.m.
  • Specializing in International cuisine, our Buffet restaurant has an exciting décor and offers an international menu in a casual atmosphere
  • An air-conditioned dining area with ocean view available
  • Breakfast, Lunch and Dinner
  • Approximate seating capacity - 350
Paramour | 6:00 p.m. – 11:00 p.m.
  • An elegant, romantic atmosphere offering French fare
  • Adults-only
  • Approximate seating capacity - 98
  • Open for dinner only
Lemongrass | 6:00 p.m. – 11:00 p.m.
  • Taste the best in Asian Cuisine that includes Teppanyaki tables and a Sushi Bar
  • Tempayaki tables can accommodate up to 48 guests and 50 guests seated
  • Open for dinner only
Bluewater Grill | 11:00 a.m. – 5:30 p.m.
  • Offers some of the very best fine cuts and seafood and fish specialties
  • Approximate seating capacity - 96
  • Open for lunch only
Cibu | 6:00 p.m. – 11:00 p.m.
  • Explore the rich flavors of the Mediterranean
  • Approximate seating capacity - 86
  • Open for dinner only
Fresco | 6:00 p.m. – 11:00 p.m.
  • Mexican journey to delectable delights
  • Approximate seating capacity - 100
  • Open for dinner only
CoCo Café | 6:00 p.m. – 11:00 p.m.
  • Premium coffee and deli snacks in a casual and relaxed atmosphere


Bars & Lounges

Moments 12: 00 p.m. – 12:00 a.m.
  • Enjoy a refreshing cocktail in this lobby bar.
Splash 10:00 a.m. – 5:00 p.m.
  • Swim up and enjoy your favorite cocktail, located in the main pool.
Eclipse Night Club 10:00 a.m. – 2:00 a.m.
  • Dance the night away in this lounge offering great music and good times.
The Reef 9:00 a.m. – 5:00 p.m.
  • The Preferred Club pool bar*
The Sandbar 9:00 a.m. – 5:00 p.m.
  • Preferred Club beach bar*
Video
Activities & Entertainment

When you stay at Now Sapphire, we’ll get you fired up for water, land and beach activities that start at sunrise and keep on going long into the night. Swing for the greens on a course that’s par excellence, set sail on an exhilarating deep-sea fishing excursion, take a detour to spectacular coral reefs, and enjoy a movie under the stars on the big screen.

FACILITIES & SERVICES
  • Concierge services and 24-hour front desk
  • 24-hour room service
  • Air-conditioned theater - accommodates up to 860 guests
  • Currency exchange
  • Meeting and conference rooms
  • Internet access (additional charge)
  • Shopping onsite
  • ATM
  • Fitness center –open daily from 6:00 am to 8:00 pm
  • Business Center with internet access*
  • Car rentals*
  • Laundry service* - Available daily from 9:00 am to 5:00 pm
  • Medical facilities*
  • On-site Travel Agency*
  • Scuba Diving Shop*
BEACH, LAND & WATER ACTIVITIES
  • Two lit tennis courts
  • Four swimming pools
  • Kayaks
  • Sailing
  • Hobie cats
  • Windsurfing
  • Water aerobics
  • Water polo
  • Beach Volleyball
  • Beach Soccer
  • Ping-pong
  • Board games
  • Big screen movies on the beach
  • Ocean trampoline (Coming soon)
  • Snorkeling*
  • Deep sea fishing*
  • Golf* (nearby)
Explorer’s Club for Kids

Hours: 9 am to 10 pm. The Explorer’s Club for kids offers a fully-supervised children’s program with arts and crafts, games, weekly camp out adventure, big screen and movies on the beach. Daily activities open from 9:00 am to 10:00 pm for kids from 3 to 12 years old. All Explorer’s Club personnel and babysitters are certified by the Mexican Red Cross. A doctor leads the certification.

Babysitting*

Babysitting is separate from the Explorer’s Club and is it an additional charge. For one child, it is a cost of $10 USD per hour for one child, $12 USD for two children and $14 USD for three children. For more than three children, 2 babysitters are necessary which includes a $30 additional charge for a taxi. A $25 USD fee will apply if the babysitting is canceled with less than 12 hour notice. This service applies to a minimum of 3 hours.

Core Zone Teens Club

Hours: 9 am to 10pm. The Core Zone Teens Club allows teenagers 13 through 17 to cut loose and really have the time of their lives. Located next to the Explorer’s Club, the Core Zone features nightly entertainment, daily activities and a vast array of sports and games.

* Additional costs may apply.

Facilities & Services

FACILITIES & SERVICES

  • Concierge services and 24-hour front desk
  • 24-hour room service
  • 4 swimming pools
  • Air-conditioned theater - accommodates up to 860 guests
  • Currency exchange
  • Meeting and conference rooms
  • Shopping onsite
  • ATM
  • Fitness Center
  • Unlimited Connectivity
  • Car rentals*
  • Laundry service* - Available daily from 9:00 am to 5:00 pm
  • Medical facilities*
  • On-site Travel Agency*
  • Scuba Diving Shop*
  • Handicapped rooms available (wheelchair accessible)

*Additional costs apply

UNLIMITED CONNECTIVITY

This complimentary, interactive Now Resorts & Spas mobile app allows guests to stay connected to those they are with, as well as friends and family back home through Unlimited Connectivity. Utilizing the app-to-app call feature, guests can make local and international calls using the resort’s Wi-Fi connection, without incurring any cell phone roaming charges.  Guests can also personalize their stay by creating a user profile using email, Facebook or Twitter accounts to contact resort staff directly, book spa appointments, reserve excursions and access information about dining, resort activities, local attractions and much more.  In addition, this easy-to-use, cost-saving app registers as a room extension so guests can send and receive calls throughout the resort as if they were in their room.

BABYSITTING*

Babysitting is separate from the Explorer’s Club and is it an additional charge. Pricing is as follows:

  • One child: $17 usd per hour
  • Two children: $19 usd per hour

For more than three children, two babysitters are necessary, which includes a $30 additional charge for a taxi. A $25 USD fee will apply if the babysitting is canceled with less than 12 hour notice. This service applies to a minimum of 3 hours.

NOW SPA BY PEVONIA®*

Hours: 9 a.m. – 8 p.m.

For those guests seeking a sanctuary for the senses, our Spa, that reaches 1937 sq. ft/591 m2, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Jacuzzi baths and treatment rooms, a relaxation lounge, sauna, steam room and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon.

Spa Facilities Include:

  • Two whirlpools
  • Seven indoor treatment rooms including three for couples, Roman Tubs and one ocean front palapa for couples
  • Sauna for both men and women
  • Steam Room
  • Relaxation area
  • Mexican temazcal steam bath
  • Beauty Salon
  • Outdoor treatment areas located throughout the pool and beach areas
  • Fitness center

FITNESS CENTER

Hours: 7 a.m. – 7 p.m.

  • Treadmill
  • Stationary Bicycles
  • Elliptical machines
  • Stair Climbers
  • Free Weights

*Additional costs apply